TERMS AND CONDITIONS

Last updated April 06, 2025

LEGAL AGREEMENT

Welcome to Khoja AI LLC ("Company," "we," "us," "our").

These terms govern your use of https://www.khoja.ai (the "Platform") and any associated services, features, or content that reference these terms (collectively referred to as the "Services").

Our platform specializes in analyzing market data and online forum discussions to deliver actionable business intelligence and insights.

For any inquiries, reach us at info@khoja.ai

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be legally bound by these terms. If you disagree with any part of these terms, you must immediately cease using our Services and exit the platform.

When we update these terms, we'll notify you via email at terms@khoja.ai before the changes take effect. Your continued use of our Services after receiving such notice indicates your acceptance of the modified terms.

Our Services are strictly for users aged 18 and above. If you're under 18, you're not authorized to use or register for our Services.

We advise saving or printing these terms for future reference.

1. SERVICE SCOPE

Our Services are designed for use within jurisdictions where they comply with local laws and regulations. We do not customize our platform to meet specific industry regulations such as HIPAA or FISMA. Users subject to such regulations should not use our Services. Additionally, usage that would violate the Gramm-Leach-Bliley Act (GLBA) is strictly prohibited.

2. INTELLECTUAL PROPERTY

Platform Assets

All elements of our Services - including but not limited to source code, databases, functionality, software, designs, audio, video, text, photographs, graphics (the "Content"), and our trademarks, service marks, and logos (the "Marks") - are either owned or licensed by us.

These assets are protected under U.S. and international copyright and trademark laws. We provide them "AS IS" solely for your internal business use.

Usage Rights

We grant you a limited, non-exclusive, non-transferable, revocable license to access our Services and download or print Content you've legitimately accessed, strictly for your internal business purposes.

You may not exploit any part of our Services, Content, or Marks for commercial purposes without obtaining explicit written permission from us.

User Content

When you provide feedback, comments, or suggestions ("Submissions"), you transfer all associated intellectual property rights to us.

For public posts ("Contributions"), you grant us comprehensive rights to use, distribute, and monetize such content worldwide, without compensation.

You bear full responsibility for your content and must compensate us for any losses resulting from your violation of third-party rights or applicable laws.

3. USER COMMITMENTS

By using our Services, you affirm that:

  • You will provide accurate and complete registration information and keep it updated
  • You meet the legal age requirement in your jurisdiction
  • You will not employ automated tools or engage in illegal activities
  • Your usage complies with all applicable laws and regulations

4. ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of your account credentials and all activities under your account. We maintain the right to suspend or modify usernames that violate our standards or terms.

5. PAYMENT TERMS

We currently accept Visa and Mastercard payments. You must provide and maintain accurate billing information. All transactions are processed in US dollars.

You agree to pay the listed prices and any applicable fees. We retain the right to adjust pricing errors and manage purchase quantities to prevent abuse.

6. SUBSCRIPTION MANAGEMENT

Automatic Renewal

Subscriptions automatically renew until cancelled. By subscribing, you authorize recurring charges to your payment method without requiring approval for each billing cycle.

Termination Process

We do not provide refunds for purchases. You may cancel your subscription through your account settings, effective at the end of your current billing period.

Price Adjustments

We reserve the right to modify subscription fees, with proper notice as required by law.

7. PROHIBITED CONDUCT

The Services must be used only for their intended purpose. The following activities are strictly prohibited:

  • Bulk data extraction or scraping
  • Bypassing security measures
  • Introducing malicious code
  • Using automated systems
  • Identity impersonation
  • Engaging in harassment
  • Competitive use
  • Account sharing

8. CONTENT STANDARDS

All content you create or share must meet these requirements:

  • Respect third-party intellectual property rights
  • Contain accurate and truthful information
  • Avoid unsolicited promotional content
  • Maintain appropriate, non-offensive content
  • Comply with applicable regulations

9. CONTENT LICENSING

By sharing content on our platform, you grant us broad rights to utilize, share, and monetize that content globally. This license is perpetual, transferable, and royalty-free.

While you maintain ownership of your content, we receive comprehensive usage rights for platform-related purposes.

10. PLATFORM ADMINISTRATION

We maintain the following rights:

  • Review platform activity for violations
  • Pursue legal remedies against violators
  • Control access to user-generated content
  • Remove excessive content
  • Take necessary steps to protect our platform and rights

11. DATA PRIVACY

Your use of our Services indicates acceptance of our Privacy Policy, which is incorporated into these terms. Our Services operate from U.S.-based servers, and by using them, you consent to your data being processed and stored in the United States.

12. COPYRIGHT PROTECTION

Reporting Infringement

To report copyright infringement, submit a detailed notification to our Copyright Agent following DMCA requirements (17 U.S.C. § 512(c)(3)).

Disputing Removal

If you believe your content was wrongfully removed, you may file a counter-notice with our Copyright Agent.

Copyright Agent Contact

Gurpreet Singh
Copyright Agent
United States
gsingh@khoja.ai

13. DURATION AND TERMINATION

These terms remain binding throughout your use of our Services. We retain the authority to restrict access or terminate accounts at our discretion, without prior notice.

14. SERVICE AVAILABILITY

We may modify or discontinue Services without prior notice. We do not guarantee continuous availability and are not liable for any disruptions, losses, or inconvenience resulting from service interruptions.

15. JURISDICTION

These terms are governed by New York State law, excluding its conflict of law provisions.

16. DISPUTE RESOLUTION

Initial Resolution

Parties must attempt good-faith negotiations for at least 30 days before pursuing arbitration.

Arbitration Process

Unresolved disputes will be settled through binding arbitration under American Arbitration Association rules in Kings, New York.

Class actions are not permitted; disputes must be resolved individually between parties.

Limitations

Arbitration is strictly limited to individual disputes between parties, excluding class or representative actions.

Exclusions

Intellectual property disputes, theft allegations, and injunctive relief claims are exempt from arbitration requirements.

17. CONTENT ACCURACY

We maintain the right to correct any errors or inaccuracies in our Services without prior notification.

18. WARRANTY DISCLAIMER

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

19. LIABILITY LIMITATIONS

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES. TOTAL LIABILITY IS CAPPED AT THE AMOUNT PAID BY YOU DURING THE SIX MONTHS PRECEDING ANY CLAIM.

20. USER INDEMNIFICATION

You agree to protect and indemnify us against any claims resulting from your content, platform usage, terms violation, or infringement of third-party rights.

21. DATA RESPONSIBILITY

You bear sole responsibility for data transmitted through our Services. We assume no liability for data loss or corruption.

22. ELECTRONIC COMMUNICATIONS

You agree to receive electronic communications and acknowledge that digital agreements and signatures satisfy legal requirements for written communication.

23. CALIFORNIA RESIDENTS

California residents with unresolved complaints may contact the state's Division of Consumer Services, Department of Consumer Affairs.

24. GENERAL PROVISIONS

These terms represent our complete agreement. Failure to enforce any provision does not waive our rights. We may transfer our rights and obligations at any time.

25. CONTACT INFORMATION

For questions or concerns, please contact:

Khoja AI LLC
info@khoja.ai