PRIVACY POLICY

Last updated: April 6, 2025

INTRODUCTION

This Privacy Policy explains how Khoja AI LLC ("we," "us," or "our") collects, uses, and protects your personal information when you use our website https://www.khoja.ai and related services (collectively, the "Services").

We provide analysis of market-related and internet forums data to deliver business insights for informational purposes. We respect your privacy and are committed to protecting your personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant data protection regulations.

If you have questions or concerns about this Privacy Policy or our practices, please contact us at:

Khoja AI LLC
Email: info@khoja.ai

KEY POINTS SUMMARY

  • Information Collection: We collect information you provide directly to us and data collected automatically when you use our Services.
  • Information Use: We use your information to provide and improve our Services, communicate with you, ensure security, and comply with legal obligations.
  • Information Sharing: We share information with service providers, business partners, and affiliated companies as needed to provide our Services.
  • Your Rights: Depending on your location, you have rights regarding your personal information, including access, correction, and deletion.
  • Security: We implement appropriate security measures to protect your information.
  • International Transfers: Your information may be transferred to servers located in the United States.
  • Policy Updates: We may update this Privacy Policy periodically and will notify you of significant changes.

1. INFORMATION WE COLLECT

Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our Services
  • Contact our customer service
  • Complete forms on our website
  • Participate in surveys or promotions

This information may include:

  • Contact information (name, email address, phone number, business address)
  • Account credentials (username and password)
  • Payment information
  • Business information and preferences
  • Communications you send to us

Information Collected Automatically

When you use our Services, we automatically collect certain information, which may include:

  • Device information (device type, operating system, browser type)
  • Usage information (pages visited, time spent, features used)
  • IP address
  • Cookies and similar technologies
  • Log data

We do not use GPS or location-tracking technologies to track your precise physical location.

Information from Third Parties

We may receive information about you from:

  • Business partners
  • Data analytics providers
  • Social media platforms (if you connect your account)
  • Public databases

2. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

  • Provide our Services: To deliver the market analysis and business insights you request
  • Account management: To create and maintain your account
  • Communications: To respond to your inquiries and provide customer support
  • Service improvement: To analyze usage patterns and enhance our offerings
  • Security: To protect against unauthorized access and maintain data security
  • Legal compliance: To fulfill our legal obligations

We process your information based on:

  • Performance of our contract with you
  • Your consent
  • Our legitimate business interests
  • Legal requirements

3. INFORMATION SHARING AND DISCLOSURE

We may share your information with:

Service Providers

Third parties that help us provide and improve our Services, including:

  • Hosting providers
  • Payment processors
  • Customer support services
  • Analytics providers

Business Partners

Companies with whom we collaborate to offer services or joint content.

Affiliated Companies

Our parent company, subsidiaries, and companies under common control.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

When required by law, legal process, or government requests.

We do not sell your personal information as defined under the CCPA.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Keep you logged in to your account
  • Remember your preferences
  • Understand how you use our Services
  • Improve site functionality
  • Analyze site performance

You can control cookies through your browser settings. For more information about the cookies we use, please see our Cookie Policy.

5. SOCIAL MEDIA LOGINS

If you choose to connect your social media account to our Services, we may receive certain profile information from your social media provider. This information is used only for the purposes described in this Privacy Policy.

6. INTERNATIONAL DATA TRANSFERS

Our servers are located in the United States. If you are accessing our Services from outside the United States, your information may be transferred to, stored, and processed in the United States.

For transfers from the EEA, UK, or Switzerland, we implement appropriate safeguards to ensure that your information receives adequate protection, such as standard contractual clauses approved by relevant authorities.

7. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or legal requirements).

When we no longer have a legitimate business need to process your personal information, we will either delete it or anonymize it.

8. CHILDREN'S PRIVACY

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected personal information from a child under 18, we will delete that information promptly.

If you believe we might have information from or about a child under 18, please contact us at privacy@khoja.ai.

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

For All Users

  • Access: Request information about the personal data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications

Additional Rights for EEA, UK, and California Residents

  • Data Portability: Request a copy of your data in a structured, machine-readable format
  • Restriction: Request restriction of processing in certain circumstances
  • Objection: Object to processing based on legitimate interests
  • Withdrawal of Consent: Withdraw previously given consent
  • Non-discrimination: Not be discriminated against for exercising your rights

To exercise your rights, please submit a request by:

  • Emailing us at privacy@khoja.ai
  • Submitting a request form on our website
  • Writing to us at our postal address

We will respond to your request within the timeframe required by applicable law.

10. DO-NOT-TRACK SIGNALS

Our Services do not currently respond to "Do Not Track" signals or similar mechanisms.

11. SECURITY

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

12. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated Privacy Policy on our website and update the "Last updated" date at the top of this Policy.

If we make material changes, we will notify you through our Services or by email before the changes take effect.

13. HOW TO CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Khoja AI LLC
Email: info@khoja.ai

14. DATA ACCESS AND DELETION REQUESTS

To request access to, correction of, or deletion of your personal information, please submit a data subject access request by emailing privacy@khoja.ai or using the request form on our website.

We will verify your identity before responding to your request and will process your request in accordance with applicable data protection laws.